GENERAL INFORMATION AND SERVICES

ACTIVITIES
All information on entertainment programs and activities in the resort is available at the animation club in the hotel.

AIR-CONDITIONING
Air conditioning is included in the price.

ATM 
Located 500 m from the resort.

BANK/POST OFFICE
Please contact the Reception.

BEACH
Located 200 m from the apartments. Please do not use apartment towels at the beach.

FLORIST
If you want to order flowers, please contact the Reception.

BABY COT
If you require a cot in your apartment, please contact the Reception.

DOCTOR
If you need a doctor (general practitioner, dentist, etc.), please contact the Reception.

HOUSEKEEPING
Wishing to make your stay as pleasant as possible, our Housekeeping will be happy to assist if you require additional pillows, blankets, etc.

ELECTRICITY
The apartment has 220 Volt sockets. A special 110 or 220 Volt socket for shavers is located in the bathroom. Because of safety measures, guests are not allowed to use other electrical appliances in the apartment.

PHOTOGRAPHER
If you require a photographer, please contact the Reception.

HAIRDRESSER
Please contact the Reception.

HOTEL RESERVATIONS 
If you want to be our guest again, we will be pleased to make a reservation for your next stay.

INTERNET
Please contact the Reception.

LOST AND FOUND
Please contact the Reception.

EXCURSIONS, RENT A CAR, AIRPLANE TICKETS
The Reception staff will be happy to assist you in organizing your travel.

PUBLIC TRANSPORTATION
Please contact the Reception.

CREDIT CARDS
The following credit cards are accepted:
Eurocard /MasterCard, Diners, Visa, American Express 9.

PETS
Pets are allowed at extra charge. Please keep them on a leash outside the apartment.

MEDICINE
The First Aid Kit is at the Reception.

PHARMACY
The pharmacy is located in the town. Please contact the Reception.

DO NOT DISTURB
The DO NOT DISTURB sign on the entrance door will be completely respected.

NEWSPAPER/MAGAZINES
Newspapers and magazines are available at the shops in hotels and town.

CHECK-OUT TIME
Requested till 10 am. If you require a later one, please contact the Reception.

STATIONERY
If you require more stationery, please contact the Reception. Postage stamps are available at the news-stand in the hotel.

MESSAGES/MAIL
Your messages/mail are received by the Reception. Please contact the Reception for special instructions about messages and mail.

FIRE SAFETY
Please study carefully the Fire Notice on display in your apartment. In case of fire or other emergencies, follow the instructions and notify the Reception immediately. The Reception is located in the Arena Hotel Holiday. For all needed information the Reception staff is at your disposal 24 hours a day.

SAFE/JEWELLERY/VALUABLES
The safe is in the apartment and on the reception of Arena Hotel Holiday. Reception staff will be happy to give you all the needed information regarding its use. The resort will not be held responsible for money, jewellery and other valuables left in the apartment.

SAFETY
We advise you to lock the doors of your apartment, terrace/balcony and windows when you are not in the apartment. Also, do not leave your personal belongings on the terrace.

DAMAGE AND FAULTY EQUIPMENT
In spite of constant supervision, it is possible that something in your apartment does not function properly. Please indicate this on the card for maintenance staff or contact the Reception 10.

TAXI
Please contact the Reception.

SHOPS
Located in the town.

TV PROGRAM
Satellite TV programs are already set and displayed on the TV Program card.

RELIGIOUS SERVICES
Please contact the Reception.

PROGRAM OF EVENTS/ACTIVITIES
All programs and events are displayed on the notice board on the ground floor of hotels.

BAGGAGE
Please contact the Reception for taking or safekeeping of your baggage.

RADIO
You can listen to radio stations on TV.

RESTAURANT
Located in the Arena Hotel Holiday.
Breakfast: 7 - 10 am.
Dinner: 7 - 9 pm. It offers à la carte dishes from 7 am - 10pm

A LA CARTE RESTAURANT LUNGOMARE PIZZERIA - SWIMMING POOLS OF PARK PLAZA BELVEDERE HOTEL
It offers à la carte dishes from 10 am - 10 pm.

SPORT
The sports center Arena Holiday is located near the resort. Please contact the Reception.

ENTERTAINMENT
There is a wide variety of sports, day and evening entertainment, as well as mini clubs for children. Information on program of events is displayed on the notice board at the Reception or contact the animation department.

ANIMATION ACTIVITIES AND PROGRAMS
Information on program of events is displayed on the notice board on the ground floor of hotel or contact the animation department.

BACKSTAGE AMPHITHEATER

• evening program
• Information on program of events is displayed on the notice board on the ground floor of hotel or contact the animation department.