Other Information
ATM
ATMs are located in the reception area and by the supermarket.
INFORMATION
For more information, city tours, transfers, excursion reservations, concerts and events information, as well as information on services at Arena Grand Kažela Campsite, please contact the reception department.
OTHER INFORMATION
LOST & FOUND
Please contact our reception staff.
CREDIT CARDS
Payments can be made using with the following credit or debit cards: Eurocard/Mastercard, Diners, Visa, Maestro Card, Visa Electron.
COMPLAINTS AND COMMENTS BOOK
We would like to inform our guests that a written complaint regarding the quality of our services can be sent to:
- Address: Arena Hospitality Group d.d. / Management / Smareglina 3 / HR-52100 Pula
- Email: [email protected]
- Fax: +385 (0) 52 215 263
MEDICINES
There is a First Aid kit at the reception.
LUGGAGE
Please contact our reception staff for assistance with your luggage.
ELECTRIC VEHICLE CHARGING
There are two electric car chargers at the campsite parking lot near the ILLY CAFFÈ bar. The use of the chargers is free for the campsite's guests.
WASTE SORTING
Join us in keeping our environment healthy and clean by disposing of waste in the appropriate bags and bins.
SAFETY
It is recommended to lock your camping home when you are not in it and not to leave your belongings unattended on the terrace. Your responsible behaviour contributes to your own safety as well as the safety of other guests and campsite employees. Please act carefully and cautiously in order to prevent fire. Each camping home is provided with a fire extinguisher. Fire extinguishers are checked on a regular basis to ensure proper functionality. Do not smoke in your camping home. Do not empty ashtrays in the trash can. Do not leave electrical appliances on, burning candles or similar unattended.
SHOPS
In the campsite, there is a grocery store, a bakery and a souvenir and beach equipment shop.
VALUABLES
You are advised to store your jewellery, cash and other valuables in the safe in your camping home or in the safe located at the reception. If you use the safe in camping home, please follow the instructions on the safe door. The safe can only be opened by dialling your password.
Campsite Management
Arena Grand Kažela Campsite
Kapovica 350 \ HR - 52203 Medulin \ Croatia
T: +385 (0)52 577277 \ F: +385 (0)52 576 448
E: [email protected]
www.arenacampsites.com