GENERAL INFORMATION AND SERVICES

RECEPTION
The Reception is located at the resort entrance. For all needed information the Reception staff is at your disposal 24 hours a day.

CREDIT CARDS
The following credit and debit cards are accepted: Eurocard/Mastercard, Diners, Visa, Maestro, Visa Electron, American Express.

RESERVATIONS
If you want to be our guest again, we will be pleased to make a reservation for your next stay.

MESSAGES/MAIL
Your messages/mail are received by the Reception. Please contact the Reception for special instructions about messages and mail.

CHECK - OUT TIME
On the day of departure, guests are required to leave the apartment until 10 am.

SAFE/JEWLRY/VALUABLES
You can find the security safe inside the apartment and at the Reception area. Reception staff will be happy to give you all the needed information regarding its use. The resort will not be held responsible for money, jewellery and other valuables left in the apartment.

BANK/POST OFFICE
Please contact the Reception 10

ATM 
There are two ATMs in the camp, at the reception and next to the market.

WI-FI
Coverage in the whole camp.

RENT A CAR, AIRPLANE TICKETS
The Reception staff will be happy to assist you in organizing your travel.

TAXI
Please contact the Reception.

TELEPHONE SERVICES
There are public telephone booths in the resort.

EXCURSIONS
Please contact the reception desk for more information. For your safety, avoid buying tickets from resellers.

FLORIST
If you want to order flowers, please contact the Reception.

PHOTOGRAPHER
If you require a photographer, please contact the Reception.

RELIGIOUS SERVICES
Please contact the Reception.

BABY COT 
If you require a cot in your apartment, please contact the Reception.

BABY FEEDING CHAIR
Please contact the reception if you need a baby feeding chair in the apartment.

PUBLIC TRANSPORTATION
Please contact the Reception.

LOST AND FOUND 
Please contact the Reception.

BAGGAGE
Please contact the Reception for taking or safekeeping of your baggage.

PHARMACY 
Please contact the Reception.

MEDICINE
The First Aid Kit is at the Reception.

NEWSPAPER/MAGAZINES
Newspapers and magazines are available at the supermarket.

SHOPS
In the camp there is a supermarket, souvenir shops, shop for marine equipment and shop for camping equipment.

ACTIVITIES
All information on entertainment programs and activities in the resort is available at the animation club or at the Reception.

PROGRAM OF EVENTS/ACTIVITIES
All programs and events are displayed on the notice board of the resort.

SPORT
Arena Grand Kažela Campsite is well popular among sport lovers as it offers all needed sports facilities for daily recreation - activity and infinity swimming pools, tennis, beach volley, table tennis, trampolines, bicycles and electric scooter 11. Various water sports are also available at the campsite like water skiing, parasailing, windsurfing, scuba diving or renting pedal boats, boats and jet skis. There is also a sports centre in the vicinity of the campsite.

ENTERTAINMENT
There is a wide variety of sports, day and evening entertainment, as well as mini clubs for children. Information on program of events is displayed on the notice board at the Reception or contact the animation department.

ANIMATION ACTIVITIES AND PROGRAMS
Information on program of events is displayed on the notice board at the Reception or contact the animation department.

SWIMMING POOL/BEACH
Please do not use apartment towels, blankets and bed linen at the swimming pool or beach.

PETS
Pets are allowed at extra charge. Please keep them on a leash outside the apartment. During your stay, please use special bins for pets excrement. The PETS sign, when put on the entrance door, will be fully respected.

TV PROGRAM
Please find attached the list of TV programs.

HOUSEKEEPING
Wishing to make your stay as pleasant as possible, our Housekeeping will be happy to assist if you require additional pillows, blankets, etc.

LAUNDRY SERVICE
Token laundry. You can get all the information at the camp reception.

DO NOT DISTURB
The DO NOT DISTURB sign on the entrance door will be completely respected.

ELECTRICITY 
The apartment has 220 Volt sockets. Because of safety measures, guests are not allowed to use other electrical appliances in the apartment.

FIRE SAFETY
Please study carefully the Fire Notice on display in your apartment. In case of fire or other emergencies, notify the Reception immediately.

SAFETY
We advise you to lock the doors of your apartment and terrace/balcony when you are not in the apartment. Also, do not leave your personal belongings on the terrace.

DAMAGE AND FAULTY EQUIPMENT
In spite of constant supervision, it is possible that something in your apartment does not function properly. Please indicate this on the card for maintenance staff or contact the Reception.

FOOD AND DRINK FACILITIES

• Captain´s Bar
• Breeze Bar
• Illy Bar
• Mediterraneo Bar
• Burin Restaurant
• Etienne Restaurant