arena godigital

Dear guests,

welcome to Ai Pini Resort and we wish you a pleasant stay on the Medulin Riviera. This directory provides detailed information on all services and other offers of the resort. We truly hope that it will make your stay as enjoyable as possible and in this way prove worthy of your choice.
Thank you for your visit and we hope that you will be our guest again.

Kindest regards,

Nataša Prošić
General Manager

ACTIVITIES
All information on entertainment programs and activities in the resort is available at the animation club in the hotel.

AIR-CONDITIONING
Air conditioning is included in the price.

ATM 
Located 500 m from the resort.

BANK/POST OFFICE
Please contact the Reception.

BEACH
Located 200 m from the apartments. Please do not use apartment towels at the beach.

FLORIST
If you want to order flowers, please contact the Reception.

BABY COT
If you require a cot in your apartment, please contact the Reception.

DOCTOR
If you need a doctor (general practitioner, dentist, etc.), please contact the Reception.

HOUSEKEEPING
Wishing to make your stay as pleasant as possible, our Housekeeping will be happy to assist if you require additional pillows, blankets, etc.

ELECTRICITY
The apartment has 220 Volt sockets. A special 110 or 220 Volt socket for shavers is located in the bathroom. Because of safety measures, guests are not allowed to use other electrical appliances in the apartment.

PHOTOGRAPHER
If you require a photographer, please contact the Reception.

HAIRDRESSER
Please contact the Reception.

HOTEL RESERVATIONS 
If you want to be our guest again, we will be pleased to make a reservation for your next stay.

INTERNET
Please contact the Reception.

LOST AND FOUND
Please contact the Reception.

EXCURSIONS, RENT A CAR, AIRPLANE TICKETS
The Reception staff will be happy to assist you in organizing your travel.

PUBLIC TRANSPORTATION
Please contact the Reception.

CREDIT CARDS
The following credit cards are accepted:
Eurocard /MasterCard, Diners, Visa, American Express 9.

PETS
Pets are allowed at extra charge. Please keep them on a leash outside the apartment.

MEDICINE
The First Aid Kit is at the Reception.

PHARMACY
The pharmacy is located in the town. Please contact the Reception.

DO NOT DISTURB
The DO NOT DISTURB sign on the entrance door will be completely respected.

NEWSPAPER/MAGAZINES
Newspapers and magazines are available at the shops in hotels and town.

CHECK-OUT TIME
Requested till 10 am. If you require a later one, please contact the Reception.

STATIONERY
If you require more stationery, please contact the Reception. Postage stamps are available at the news-stand in the hotel.

MESSAGES/MAIL
Your messages/mail are received by the Reception. Please contact the Reception for special instructions about messages and mail.

FIRE SAFETY
Please study carefully the Fire Notice on display in your apartment. In case of fire or other emergencies, follow the instructions and notify the Reception immediately. The Reception is located in the Arena Hotel Holiday. For all needed information the Reception staff is at your disposal 24 hours a day.

SAFE/JEWELLERY/VALUABLES
The safe is in the apartment and on the reception of Arena Hotel Holiday. Reception staff will be happy to give you all the needed information regarding its use. The resort will not be held responsible for money, jewellery and other valuables left in the apartment.

SAFETY
We advise you to lock the doors of your apartment, terrace/balcony and windows when you are not in the apartment. Also, do not leave your personal belongings on the terrace.

DAMAGE AND FAULTY EQUIPMENT
In spite of constant supervision, it is possible that something in your apartment does not function properly. Please indicate this on the card for maintenance staff or contact the Reception 10.

TAXI
Please contact the Reception.

SHOPS
Located in the town.

TV PROGRAM
Satellite TV programs are already set and displayed on the TV Program card.

RELIGIOUS SERVICES
Please contact the Reception.

PROGRAM OF EVENTS/ACTIVITIES
All programs and events are displayed on the notice board on the ground floor of hotels.

BAGGAGE
Please contact the Reception for taking or safekeeping of your baggage.

RADIO
You can listen to radio stations on TV.

RESTAURANT
Located in the Arena Hotel Holiday.
Breakfast: 7 – 10 am.
Dinner: 7 – 9 pm. It offers à la carte dishes from 7 am – 10pm

A LA CARTE RESTAURANT LUNGOMARE PIZZERIA – SWIMMING POOLS OF PARK PLAZA BELVEDERE HOTEL
It offers à la carte dishes from 10 am – 10 pm.

SPORT
The sports center Arena Holiday is located near the resort. Please contact the Reception.

ENTERTAINMENT
There is a wide variety of sports, day and evening entertainment, as well as mini clubs for children. Information on program of events is displayed on the notice board at the Reception or contact the animation department.

ANIMATION ACTIVITIES AND PROGRAMS
Information on program of events is displayed on the notice board on the ground floor of hotel or contact the animation department.

BACKSTAGE AMPHITHEATER

• evening program
• Information on program of events is displayed on the notice board on the ground floor of hotel or contact the animation department.

Please observe the following:

1. Guests should check-in after 3 pm on the agreed date of arrival. Every guest accommodated in the resort should be registered.
2. Guests are not to disturb other guests by listening to the radio/TV loudly or making noise.
3.  Guests should handle the apartment items with care
4. In case of damage or faulty equipment in the apartment, guests are obliged to report this to the Reception immediately.
5. Subsequent complaints concerning faulty equipment in the apartment will not be taken into account 11.
6. Guests are obliged to pay for any damage caused by incorrect handling or breakage according to the price list.
7. In case of burglary and/or theft of valuable objects from the apartment, the tourist resort takes limited responsibility in accordance with applicable regulations of the Croatian law.Jewellery, securities and money with a value of up to € 500 should be store in the apartment safe, higher amounts of valuables should be left for guarding to the Reception, otherwise the hotelier is not responsible for damage caused by the customer.
8. Please do not leave your apartment key in the door.
9. We will not be held responsible for your personal belongings left on the terrace.
10. In case of moving to another accommodation unit at your own request, you are charged 20% of the daily apartment price by the individual price list.
11. When leaving, the key / card from the apartment and the key to the safe should be handed over at the reception.
12. Apartment should be cancelled a day prior to departure and vacated by 10 am on the day of departure to enable check-in of new guests after 3 pm. You are obliged to leave your apartment as you found it upon arrival – clean, tidy and undamaged, with the refrigerator disconnected.
13. If a guest fails to vacate the apartment by 10 am, the Reception reserves the right to charge 50% of the daily apartment price by the individual price list.
14. Pets are allowed at extra charge.
15. Please park your cars on marked areas, not on green areas.
16. Washing cars in the resort is not allowed.
17. Barbecues and campfires are permitted only in the designated areas.
18. For all other information, please contact the Reception in Arena Hotel Holiday.
19. All services in the resort are available at reasonable prices

We inform our guests that complaints regarding the quality of our services can be submitted in writing to:

• our address: Arena Hospitality Group d.d., Uprava, Smareglina 3, HR-52100 Pula
• e-mail: [email protected]
• fax: +385 (0)52 215 263

Thank you for your understanding and we wish you a pleasant stay!
MANAGEMENT of RESORT!

1. Pets are allowed in the resort at extra charge.
2. Dogs should be kept on a leash with a muzzle at all times during walks on public areas.
3. Dogs are allowed only on the beach reserved for pets.
4. Bringing them into the water among other guests is strictly forbidden. The beach for dogs is marked on the plan of resort. Pets are not allowed to disturb the peace and quiet in the resort. Help us keep green areas clean!
5. Pets that can disturb or endanger other resort guests are not allowed. The resort staff may refuse hospitality to guests with pets generally thought to be dangerous or aggressive.

TV PROGRAM

0001 HTV1 HD
0002 HTV2 HD
0003 RTL HD
0004 NOVA TV HD 0005
HRT3 HD
0006 HRT4 HD
0007 RTL 2 HD
0008 Doma TV HD
0009 Sportska televizija
HD 0010 RTL KOCKICA
HD 0011 CMC HD
0012 KANAL RI HD
0013 TV NOVA HD
0014 Fashion Ty
0015 BBC World News
Eur 0016 CNN Int.
0017 Sky News Intl
0018 Al Jazeera English H
0019 Rai 1
0020 Rai 2
0021 Rai 3
0022 Rai News 24
0023 Rai Gulp
0024 Rai Sport
0025 Eurosport 1 Deutschl
0026 SPORT1
0027 Das Erste HD
0028 ZDF HD
0029 ZDFinfo HD
0030 zdf_neo HD
0031 RTL Television
0032 RTL2
0033 VOX
0034 n-tv
0035 SAT.1
0036 ProSieben
0037 kabel eins
0038 3sat HD
0039 NICK/MTV+
0040 Comedy Central
Austr 0041
NICKELODEON AT 0042
Comedy Central 0043 MTV
0044 DELUXE MUSIC
0045 KIKA HD
0046 TOGGO plus
0047 SUPER RTL
0048 Disney Channel 0049
arte HD
0050 Arte HD
0051 TV5MONDE
EUROPE 0052 France 24
HD
0053 TVRUS
0054 RTR
0055 ROSSIYA24
0056 1TVRUS Europe
0057 NTV MIR
0058 8 TV RU
0059 4Fun.TV
0060 4Fun Kids
0061 4Fun Dance
0062 TVP Polonia
0063 TELE 5
0064 Polonia 1
0065 TVP INFO HD
0066 STARS.TV
0067 Eska TV Extra
0068 TVS
0069 TV Mainfranken
HD 0070 TGCOM24
0061 4Fun Dance
0062 TVP Polonia 0063
TELE 5
0064 Polonia 1
0065 TVP INFO HD
0066 STARS.TV
0067 Eska TV Extra
0068 TVS
0069 TV Mainfranken
HD 0070 TGCOM24

RADIO

0071 TG NORBA 24
0072 Class TvModa
0073 CGTN Documentary
0074 RTL 102.5 HD
0075 RADIOFRECCIA HD
0076 RADIONORBA TV
0077 RADIO ZETA HD
0078 Radio Italia Tv HD
0079 Radio Italia Trend
TV 0080 Franken
Fernsehen H 0081 TVA
Ostbayern HD 0082 ty
oberfranken HD 0083
NIEDERBAYERN T 0084
Oberpfalz TV HD 0085
tagesschau 24 0086 ONE
0087 arte
0088 phoenix
0089 ANIXE HD