Accommodation
AIR CONDITIONING
There is a thermostat in each guest room activated by the insertion of your room key card in the unit near the entrance door, and deactivated by taking the key card out. Opening of balcony doors automatically switches off the air conditioning.
CHECK OUT TIME
Regular check-out time is until 10:00 a.m. if you wish to prolong your stay, please contact the front desk
COMPLAINTS AND COMMENTS BOOK
We inform our guests that complaints regarding the quality of our services can be submitted in writing to:
- our address : arena hospitality group d.d., uprava, smareglina 3, hr-52100 pula
- e-mail : [email protected]
- fax: +385 (0)52 215 263
ELECTRIAL ADAPTOR
Local voltage is 220v. Special 110v socket for shaver is in the bathroom. Safety rules do not allow use of any other electric devices in hotel room. If you
need an adaptor, or any other information, please contact the front desk e-mails, faxes and telegrams please contact the front desk for more information flowers please contact front desk
INFORMATION
For all information, sightseeing, booking concerts and other events and information about hotel facilities, please contact the reception
LOST & FOUND
Please contact housekeeping department.
MINI BAR
You can complete items from “butler corner” at any moment, located in the reception area. For additional information, contact the reception or room service department.
ROOM LIGHT
To activate the light in your room, please insert your room key card into the unit near the entrance door. Before exiting your room, take out your card and the light will automatically turn off.
TRAVEL INFO
For all travel information and reservations, car rentals or booking your transfer to the airport, please contact the guest relations department.
LUGGAGE
For assistance with your luggage, please contact the front desk 500.
VALUABLES
Please deposit all valuables and money in your safety box located in your room closet. Safety boxes can be opened only with your password. The hotel will not be responsible for any items left in the room. Instructions on how to use it are located on the safe door.