Dear guests,
It is a great pleasure to welcome you to Arena ONE 99 Glamping. Our main goal is to provide our guests with the highest level of professional service and various offers at any time. Thanks to our dedicated team of professionals, we are succeeding to continuously fulfil the expectations of our guests as well as in creating a warm and cozy atmosphere in the glamping I highly recommend to discover the facilities of Arena ONE 99 Glamping in a beautiful ambience, which include a collection of signature restaurants & lounges, the world-class Wellness & Spa centres and extensive
recreation facilities. Should you require any additional services, do not hesitate to contact anyone from our team and we shall make sure all your wishes are fulfilled. On my own and on behalf of the whole team, I wish you a pleasant stay in the Arena ONE 99 Glamping and I am also looking forward to meeting and welcoming you and your family again and again.
Yours faithfully,
Vanja Valić,
General Manager
INTERNET
The entire Arena One 99 Glamping is covered with wireless Internet. To use it
free of charge, please follow the following directions:
– select “Arena One 99” Wi-Fi network
– click Connect
MOBILE APPLICATION
The Arena Campsites mobile app provides you with access to all relevant
information on the glamping resort and its amenities (restaurants, bars, spa,
sports, activities, etc.). Likewise, you can use the app to directly communicate
with the glamping resort staff and to find information on other Arena
campsites.
TV CHANNELS
1. HRT 1
2. HRT2
3. HRT 3
4. HRT 4
5. RTL HR
6. RTL 2 HR
7. NOVA TV
8. DOMA TV
9. CNN
10. VOX
11. SKY NEWS
12. TRAVEL
CHANNEL
EUROPE
13. NICKELODEON
EUROPE
14. FASHION TV
EUROPE
15. RAI 1
16. RAI 2
17. RAI 3
18. RAI NEWS 24
19. RAI GULP HD
20. RAI SPORT 2
21. ARTE DEUTSCH
22. DAS ERSTE
23. 3SAT
24. KIKA
25. ZDF
26. ZDF INFO
27. ZDF NEO
28. VIVA DE
29. RTL
30. RTL 2
DEUTSCHLAND
31. SUPER RTL DE
32. EUROSPORT
DE 1
33. KABEL 1
34. PRO 7
35. SAT 1
36. WELT
37. TELE 5
38. DELUXE MUSIC
39. SLO 1
40. SLO 2
41. DUNA HD
42. M1 HD
43. ROSSIYA 24
44. RTR PLANETA
45. TV POLONIA
46. POLONIA 1
47. BVN
48. TV 5 MONDE
EUROPE
49. TVE
INTERNACIONAL
50. JSTV
51. CGTN
DOCUMENTARY
RADIO
1. HR PRVI
PROGRAM
2. HR DRUGI
PROGRAM
3. HR TREĆI
PROGRAM
4. HR RADIO PULA
5. HRVATSKI
KATOLIČKI
RADIO
6. RAI RADIO 1
7. RAI RADIO 2
8. RAI RADIO 3
9. DEUTSCHLAND
FUNK KULTUR
10. ROCK ANTENNE
11. SUNSHINE LIVE
12. DLF KULTUR
13. ANTENNE
BAYERN
14. ERF PLUS
15. ERF POP
Our offer comprises several types of spacious and fully equipped glamping
tents:
MINI LODGE
PREMIUM SAFARI TENT WITH GALLERY AND 2 BEDROOMS (2+2)
All glamping tents feature:
1. RESTAURANT THE ONE
Enjoy the tastes and smells of the Mediterranean and delicious local ingredients prepared especially for you on a sea-view terrace.
2. ILLY BAR
illy bar with a large outdoor terrace, located next to the reception, offers top quality Italian coffee.
3. BEACH BAR GREEN
Organic juices, a wide range of smoothies, healthy and tasty soups, and much more….! A lively bar on the beach where friendly bartenders prepare your favourite cocktails in the shadow of green pines with a fantastic sea view.
4. BEACH BAR BLUE
Located in a tree-shaded area of our Glamping, close to the sea and beach, where you can enjoy the quiet atmosphere and simple dishes prepared with local and fresh ingredients.
In the unique atmosphere of a thick pine forest, right on the top of our resort, there is an outdoor wellness centre – SPA one4you.
Developed and created in harmony with nature and the four elements concept – earth, air, water and fire, the wellness centre SPA one4you offers a variety of amenities and treatments to meet all needs of our guests looking for inner peace and harmony. Nestled in a Mediterranean garden and surrounded by the scent of the sea, pines and aromatic herbs – lavender, sage, rosemary and thyme, you will find lovely relaxing oases, hot tubs, a rain room and a special yoga deck.
Treatments
A holistic approach and outstanding beauty services and rituals are a part of our offer dedicated to relaxing your soul and body. In addition to face and body treatments, manicure, pedicure and waxing, we are proud to highlight our special rituals – Sound massage, Candle massage, Wood massage, Shell massage and Aromasoul elements massage. For all our treatments we use only the highest quality and certified spa products of natural and organic origin as an answer to modern solutions for environment, body and soul, promoting unique spa experiences. Surrender yourself to the atmosphere reigning in the exotic green oasis and relax in our unique outdoor wellness.
Yoga deck
A beautiful wooden porch in the midst of wild trees and bushes, our Yoga & Well–Being deck is a gem of Arena One 99 Glamping. It has been designed to host all types of activities dedicated to reducing stress: yoga, meditation, corrective exercise training. All these activities help restoring balance and focus.
Sauna
Enjoy a sauna and a hot tub under the stars and experience our Glamping in full. Surrender yourself to the atmosphere reigning in the exotic green oasis with a fantastic sea view and relax in a hot tub or enjoy an outdoor sauna to the maximum.
SPORTS
ACTIVITIES FOR CHILDREN
Children’s areas within the Arena One 99 Glamping resort are located in close proximity to the sea next to the entrance. There are two Indian tents dedicated to children’s activities; one tent designed for younger children – One4Kids (0-10 years) and the other one fitted for teenagers – One4Teens (11-16 years). For safety’s sake, children under the age of 4 must be accompanied by a person of full age. Theme days and a variety of creative workshops are organised on a daily basis within our programme.
BABYSITTING
Babysitting is available on parents’ request; for further information, please
contact the reception desk or the Arena Activities team – A2.
SPORT ACTIVITIES
Kids tent (0-10 years)
Apart from working with kids in the tent, we also spend time outdoors with a focus on sports activities, competitions and dance. The furniture is suitable for the children’s age.
TEENS TENT (11-16 years)
ACTIVITIES FOR ADULTS
Dear guests,
we kindly ask you to abide by the following house rules of the glamping resort:
1. Upon arrival to the glamping resort, guests are required to provide an identity document for registration. After checking in at the resort reception, guests are allowed to enter their accommodation unit. The resort management is entitled to take necessary measures to send away i.e. remove unregistered people or equipment from the resort area and to charge any incurred costs to the guests.
2. Persons under the age of 18 are not allowed to stay in the glamping resort without parents or adult supervision. Parents or other accompanying adults are held responsible for the minor’s safety and supervision. Likewise, parents or other accompanying adults are fully liable for any damage caused to persons or property by minor within the resort area.
3. Discount vouchers must be presented at check-in, as subsequent requests will not be admitted.
4. After checking in at the glamping reception upon arrival, the reception staff will direct the guests to their accommodation units. The selection of the accommodation unit will be made depending on availability and other circumstances, as well as the guest’s wishes.
5. Cars and other motor vehicles are not permitted to drive within the glamping resort; resort guests can park their vehicles in the designated parking area adjacent to the reception.
6. On the day of arrival, the accommodation unit can be entered starting from 4 p.m. On the day of departure, guests are obliged to leave their accommodation units by 10 a.m.
7. The management kindly asks the resort guests not to disturb the peace and quiet of other guests and not to listen to the radio or CD players, watch TV, play instruments, sing and speak loudly between midnight and 7 a.m. Guests are also asked to respect the afternoon quiet hours between 2 p.m. and 4 p.m.
8. Guests are obliged to maintain the area, equipment and facilities provided to them in a clean and tidy condition and in good order. If any damage is noted to the area, equipment or facilities provided to guests, they will be charged a monetary fine according to the applicable price list. Guests are not allowed to fence off their accommodation units and it is strictly forbidden to destroy or damage the environment, plants, facilities and equipment. We kindly ask our guests to maintain the public bathroom facilities in a clean and tidy condition.
9. Guests who come with their pets are held responsible for them and are kindly asked to keep them on a leash and to clean after them. There are designated beach areas guests can access with
their pets; they are marked as pet-friendly beaches and guests are kindly asked to let their pets swim only in these areas.
10. To avoid the risk of fire, open air fires are strictly forbidden.
11. Guests are allowed to have visitors after submitting a prior request at the reception, and provided that the visitors submit a valid document at the reception upon arrival. Visits longer than two hours will be charged according to the applicable price list.
12. The glamping resort management is not held liable for:
13. In order to avoid unnecessary waiting time, guests are advised to settle all expenses incurred for services provided by the glamping resort a day before departure. Guests are kindly asked to return the keys to their accommodation unit before departure. If you notice anything that should be improved in our resort, please let us know and we will do our best to fix it as soon as possible.
ATM
There is an ATM in the reception area.
BICYCLES
Within the boundaries of the Arena One 99 Glamping resort, guests can make free use of the resort’s bicycles. Bicycles can be retrieved near the reception, wellness and restaurant, and are complimentary for our guests.
CHECK OUT – 10 a.m.
For the purpose of organisation of your transfer at check out, please contact the reception during your stay and choose an appointment between 7 a.m. and 10 a.m. at regular intervals of 15 minutes (07:15, 07:30, 07:45 …. till 10:00). It is recommended that you do it within two or three days after arrival, in order to book your appointment on time and avoid unnecessary waiting time.
CHARGING OF ELECTRIC VEHICLES
In the parking lot of our glamping resort there are two charging stations which are complimentary to Glamping guests – one for Tesla cars only, and the other one for all other electric vehicles.
INFORMATION
Please contact our reception staff if you need any further information or are interested in city sightseeing, transfers, booking of trips, information on concerts and events, or information on services within Arena One 99 Glamping.
LOST & FOUND
Please contact our reception staff.
CREDIT CARDS
Payments can be made using the following credit cards: Eurocard/Mastercard, Diners, Visa, American Express
COMPLAINTS AND COMMENTS BOOK
We would like to inform our guests that a written complaint regarding the quality of our services can be sent to:
MEDICINES
There is a First Aid kit at the reception.
LUGGAGE
Please contact our reception staff for assistance with your luggage.
WASTE SORTING
Join us in keeping our environment healthy and clean by disposing of waste in the appropriate bags and bins.
STORES
There is a grocery store in the glamping resort.
VALUABLES
You are advised to store your jewellery, cash and other valuables in the safe in your glamping tent. If you use the safe in your glamping tent, please follow the instructions on the safe door. The safe can only be opened by dialling your password.
SAFETY
It is recommended to lock your glamping tent when you are not in it and not to leave your belongings unattended on the terrace. Your responsible behaviour contributes to your own safety as well as the safety of other guests and resort employees. Please act carefully and cautiously in order to prevent fire. Each glamping tent is provided with a fire extinguisher. Fire extinguishers are checked on a regular basis to ensure proper functionality. Do not smoke in your glamping tent. Do not empty ashtrays in the trash can. Do not leave electrical appliances on, burning candles or similar unattended.