Dear Guest,
It is our great pleasure to welcome you at the Park Plaza Histria, one of the leading hotels in Istria.
Our main goal is to provide our guests with the highest level of professional service and various offers at any time. Thanks to our dedicated team of professionals, we are succeeding to continuously fulfill the expectations of our guests as well as in creating a warm and cozy atmosphere in the hotel.
I highly recommend the facilities of Park Plaza Histria hotel, where in a beautiful ambience of terraces, bars and restaurants, combined with high-quality service, you can fully enjoy yourself and spend pleasant moments overlooking the nearby islands or the view of the yacht marine.
Whether you are on vacation, participating in a congress held only a few meters from the seashore, enjoying culinary specialities
at our restaurants or admiring a unique view of sailboats breezing into the marina while cooling off with refreshing
drinks&cocktails on one of our terraces, we shall make sure your stay with us is a relaxed and an unforgettable experience.
On the following pages, you can find the information on our services and numerous facilities offered in the hotel. Should you
require any additional services, do not hesitate to contact anyone from our staff and we shall make sure all your wishes are
fulfilled.
On my own and on behalf of the whole team, I wish you a pleasant stay at the hotel Park Plaza Histria and I am also looking forward to meeting and welcoming you and your family again and again
Kindest regards,
Mladen Širola
General Manager
AIR CONDITIONING
There is a thermostat in each guest room activated by the insertion of your room key card in the unit near the entrance door, and disactivated by taking the key card out.
CHECK OUT TIME
Regular check-out time is until 10:00 a.m. If you wish to prolong your stay, please contact the front desk 701
COMPLAINTS AND COMMENTS BOOK
Book of complaints and comments is available at the front desk.
ELECTRICAL ADAPTOR
Local voltage is 220v. Special 110v socket for shaver is in the bathroom. Safety rules do not allow use of any other electric devices in hotel room. If you need an adaptor, or any other information, please contact the front desk 701
E-MAILS, FAXES AND TELEGRAMS
Please contact the front desk for more information 701
FLOWERS
Please contact front desk 701
GARAGE
Please contact front desk 701
INFORMATION
For all information, sightseeing, booking concerts and other events and information about hotel facilities, please contact the guest relations department 702
LOST&FOUND
Please contact housekeeping department 701
LUGGAGE
For assistance with your luggage, please contact the front desk 701
MINI BAR
Mini bar items are available at the business corner near the front desk. We would kindly ask you to fill in the mini bar consumption list and leave it at the front desk
ROOM LIGHT
To activate the light in your room, please insert your room key card into the unit near the en-Trance door. Before exiting your room, take out your card and the light will automatically Turn off.
TRAVEL INFO
For all travel information and reservations, car rentals, yacht rentals or booking your transfer to the airport, please contact the guest relations department 702
VALUABLES
Instructions how to use in room safe deposit box can be found on the safe door. The guest shall select a personal digital code to control access to a safe deposit box, access to which is controlled by guest’s personal code. The guest shall be the only person responsible for keeping the personal code
LOBBY BAR
Hotel’s main bar with an astonishing view of the Adriatic Sea and an unforgettable sunset. Perfect place to relax or get together while enjoying a rich variety of drinks and light meals. Open daily from 7 a.m. to 11 p.m. 719
RESTAURANT HISTRIA
Delight your senses with rich flavours in our beautiful restaurant with a breath taking view of nearby Fratarski Island and the marine. Daily buffet breakfast and dinner offered. Serving time: breakfast 7 a.m. – 10:30 a.m., dinner 7 p.m. – 9 p.m.
YACHT “BAR & RESTAURANT”
For complete enjoyment beside the outdoor pool, try a fruit cup, smoothie, or other refreshing surprise from our vast offer. Swimming pool bistro open daily from June to September from 11 a.m. to 22 p.m. 725
SWIMMING POOL BISTRO
For complete enjoyment beside the outdoor pool, try a fruit cup, smoothie, or other refreshing surprise from our vast offer. Swimming pool bistro open daily from 10:00 – 18:00. 723
LUNA’S LOUNGE & BAR
For a pleasant ending to your day, try your favourite cocktail drink prepared with special attention by our multiple award-winning bar staff in a unique and relaxing atmosphere of Luna’s Lounge Bar. Open daily from 18:00 – 01:00h
BANQUETS AND COCKTAIL PARTIES
For inquiries about banquets, meetings & congresses and similar, please contact our food & beverage team. 708 Ice If you need ice cubes, please contact our Lobby Bar staff. 719
LUNCH BOX
If you need a lunch box instead of breakfast or dinner, order at the front desk by 8 p.m. the previous day. Collect at the front desk.
PAYMENT OF SERVICES
For prompt and easy enjoyment of our diverse offer, all services at all points of sale can be charged to your room. This service is enabled with your hotel card received upon arrival/check-in. Carry the card with you.
BEAUTY SHOP
A beauty shop awaits you on the lowest floor of the hotel in our – Senseas wellness & spa center that offers a handful of spa treatments and services.
SERVICES
Personal access to services as well as specially customized facial and body care is just a few steps away from you.
Includes:
All services are created with professional help carefully selected partner for cosmetics – thalgo.
WORKING HOURS:
08:00 – 21:00
To reserve an appointment and for all other information
please call 726.
HAIR SALON.
It is located on the lowest floor of the hotel.
BUSINESS CENTER
The Business Center is located on the ground floor next to the reception area. It offers internet and printer services. For more information, please contact the reception or guest relations (702).
INTERNET WIRELESS
internet is available throughout the Park Plaza Histria Hotel. To use the hotel’s wireless internet, please follow these instructions:
TELEPHONE
To reach the operator, dial 701. To reach another guest room:
To reach an outside phone line, dial 0. Telephone charges will be automatically noted on your account.
TELEPHONE CHARGES:
HOTEL PHONE NUMBERS:
INTERNATIONAL COUNTRY CODES:
AREA CODES OF MAJOR CROATIAN CITIES:
INDOR & OUTDORR SWIMMING POOL
Relax in a pleasant ambience of our indoor pool area with the view on the Mediterranean garden. To get to the swimming pool, please use the “W” or “-1” button in the elevator and ask the Wellness&Spa staff for towel. Swimming pool is open daily from 8 a.m. to 8 p.m.
Children must not be left in the pool without parental/guardian supervision.
SAUNAS
Relax your body and soul in one of our saunas. Choose between Finnish, Turkish baths and bio sauna and fully enjoy moments of peace and relaxation. Please contact Wellness&Spa staff 15 minutes before using the sauna. 726
GYM & FITNESS
By pressing “W” or “-1” in the elevator, you can come to our fitness area and exercise using the latest fitness equipment. Wellness&Spa staff will gladly assist you in choosing type of exercise machines for you. 726
SPORT CENTER
Sport center is located in the Park Plaza Verudela Resort. For information please contact the Guest Relations department: 702
LAUNDRY SERVICE
Service is available daily from 8:00 a.m. until 7:00 p.m. You can find the order form in your closet, please fill in the necessary information and put it in the bag together with your laundry. If received until 9:00 a.m., it will be returned the next morning the latest. For emergency, it will be returned the same day with a 50% extra charge.
IRONING
Service is available daily from 8:00 a.m. until 7:00 p.m. Clothes will be returned the same day. There is a possibility to use the self-service iron in your room, please contact reception to borrow one. For congress guests, we offer ironing service within 2 hours with a 50% extra charge.
DRY CLEANING
Dry cleaning is available upon request, Monday to Friday from 7:00 a.m. until 2:00 p.m. Clothes will be returned the next day.
ADDITIONAL HOUSEKEEPING SERVICES
For any additional housekeeping services, please dial 701.
THE PARK PLAZA HISTRIA
Children must not be left unattended on the balcony. Hotel has been renovated in accordance with high standards of safety and equipped with modern devices for prevention, detection, and extinguishing fire. Fire extinguishers are regularly controlled, so please be careful in order to prevent fire. Familiarize yourself with the routes and exits in case of evacuation. The evacuation plan is placed on the inside of your room’s entrance door. With responsible behavior, you are contributing to your own safety as well as the safety of other guests and staff.
IN CASE OF FIRE AND SMOKE IN YOUR ROOM:
Call the operator (dial 9) and state your room number. Describe exactly what is going on. If the room is filled with smoke, cover your mouth, nose, and eyes with a damp handkerchief or towel. Leave the room and close the door behind you. Follow the green signs in the hallways and turn on the fire alarm if possible. Do not use elevators because they are out of use in cases of emergency. Use the stairs as marked on the evacuation plan.
FIRE ALARM:
If the doors are not hot, open them with caution. Leave the room and head for the nearest evacuation exit. Bring your room key with you so you can return to your room if your evacuation route is intersected. If the hallway is filled with smoke, cover your mouth, nose, and eyes with a damp handkerchief or towel. During the escape in smoky hallways, bend down on your knees because the smoke is thinner on the ground. Follow the clearly marked green signs in hallways. Do not use elevators because they are out of use in cases of emergency. Use the stairs as marked on the evacuation plan.
REMAINING IN YOUR ROOM:
If the doors are hot, do not open them. Put damp towels, bed linen, or clothes around doors and vents so that the smoke and toxic gases would not enter the room. Call the operator (dial 9) and tell them where you are. Stay next to the window so that you would be seen from the outside. Wait for the fire brigade.
PREVENTING THE FIRE:
Do not smoke in the room. Do not empty your ashtray in the dust bin. Do not leave electrical appliances switched on, candles lit, or similar unattended.
FOR THE BENEFIT OF ALL OUR GUESTS, YOU ARE KINDLY REQUESTED TO OBSERVE THE FOLLOWING:
• Hotel accommodates only guests registered with the front desk.
• We kindly ask our guests to take care of the hotel inventory and to be respectful of others regarding noise and disturbances and to respect times of rest during the day (2 p.m. – 5 p.m.) and night (11 p.m. – 7 a.m.).
• Bringing pets, bringing flammable objects, laundry washing and drying in the room are not allowed. Hotel does accept small pets only with prior notice and a fee is charged. Pets can only stay in the hotel room.
• We kindly ask you to consign valuable jewelry, money and other valuables for safekeeping to the hotel safe at the reception. For jewelry, securities and cash consigned to the hotelier, the hotelier is responsible in full.
• When leaving the room, please close water taps, check and close the balcony doors and the room doors. • On the day of your departure, please vacate the room until 10 a.m.
• It is not allowed to carry the room inventory (pillows, towels etc.) out of the room.
• Do not take hotel towels to the beach or swimming pool. While presenting your room card received upon check-in, you can get towels at the beach or at the swimming pools.
• Wear appropriate outfit in the restaurant and public areas.
• Please sign personally all invoices for used services and always carry your room card with you.
• Cancel the meal and order lunch box one day earlier but latest until 8 p.m.
• Due to security reasons, we would kindly ask our guests not to reserve sunbeds on the pool by leaving their personal belongings. Pool employees are at your disposal for additional sun beds.