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Dear guest,
welcome to Park Plaza Verudela tourist resort, we wish you a pleasant stay on the Riviera Pula. This directory provides you with detailed information on all services and offers of the resort. We truly hope it will help make your stay as enjoyable as possible and thus worthy of your choice. Thank you for your vi sit and hopefully, we shall have the pleasure of welcoming you again.

Kindest regards,

Ivan Makar
General Manager

TV PROGRAMS
INFO TV
HRT1
HRT2
HRT3
HRT4
RTL
NOVA TV
RTL2
DOMA TV
SPORTSKA TV
RTL KOCKICA
CMC
RTS SVET
BBC WORLD NEWS
SKY NEWS
SLO1
SLO2
RAl1
RAl2
RAl3
ITALIA1
CANALES
RAI4
RAI SPORT PLUS
EUROSPORT
DAS ERSTE
ZDF
ZDF INFO
ZDF NEO
RTL
RTL2
KABEL EINS
3SAT
3SAT1
VOX
N24 DOCUMENTARY
KIKA
COMEDY CENTRAL
NICKLEODEON
M1V
ROSSIYA24
NTV MIR
RTR
TV RUSSIA
TV POLONIA
POLONIA1
TELES
TV5 MONDE
ARTE
6TER SUISSE
M6 SUISSE
W9 SUISSE
24H
1V ESPANIA
DONA
M2
CT24

RADIO
RADIO NUMBER ONE
PETOFI RADIO (AAC)
HKR
HRT-HR1
HRT – HR2
HRT – HR2
BAYERN1
BAYERN2
HR1
HR2
HR3
NDR1 RADIO MV SN
SWR1
SWR2
HK2

HOW TO USE YOUR TELEPHONE

RECEPTION
Dial number 9

RESORT PHONE NUMBERS

• For local and long-distance calls, please lift the receiver and dial “O”, wait for the dial tone and then dial the required number
• Telephone impulses will be automatically registered by our
  telephone switch

OUTSIDE CALLS

• O+ required number

REST OF CROATIA

• O + city code + required code

INTERNATIONAL

• O+ country code +city code + required number

ACTIVITIES
lnformation on animation, entertainment programs and activities in the resort are available at the Reception and with our Arena Activities team – “A2”.

BABYSITTING
Babysitting is possible on request. Far all information please contact the Reception and our Arena Activities team – “A2”.

BANK/POST OFFICE
Please contact the Reception.

BABYCOT
If you require a cot for your baby, please contact Reception.

CAFFE BAR ESPRESSAMENTE ILLY
The working hours are subject to change, so we kindly ask you to contact the reception.

CLEANING
Weekly apartment cleaning service is included in the price. Additional cleaning is possible at an extra charge. Please contact the Reception. The daily cleaning of the apartment does not include the cleaning of the kitchenette.

CREDIT CARDS
The following credit cards are accepted: Eurocard /MasterCard, Maestro, Diners, Visa, American Express.

CHECK OUT TIME
Requested by 10 a.m .. if you require a later check-out time, please contact the Reception.

DAMAGES AND FAULTY EQUIPMENT
ln spite of constant supervision, it is possible that something in your apartment does not function properly. Please indicate this on the card for maintenance staff or contact the Reception.

DOCTOR
If you need a doctor (general practitioner, dentist, etc.), please contact the Reception.

DO NOT DISTURB
The DO NOT DISTURB sign left on the entrance door will be completely respected.

ELECTRICAL POWER AND CONNECTION
The apartment is equipped with 220 Volt sockets. A special 11 O or 220 Volt socket for shavers is located in the bathroom. Because of safety measures, guests are not allowed to use other electrical appliances in the apartment.

EXCURSIONS
To be sure buy the tickets far excursions from an authorized salesman at the Reception desk and avoid dealers outside the resort.

FIRE SAFETY
Please study carefully the Fire Notice displayed in your apartment. ln case of fire or other emergencies, notify the Reception immediately.

HAIRDRESSER
Located in the Hotel Park Plaza Histria.

HOUSEKEEPING
Wishing to make your stay as pleasant as possible, our Housekeeping will be happy to assist if you require additional pillows, blankets, etc.

KIDS AND TEENS CLUB ARTHUR´S WORLD
Kids’ playroom is situated near the swimming pool offering fun and exciting activities for children of all ages: Baby corner (0 – 3 years), Adventure Land (4 – 12 years), Teens room ( 10 – 17 years), Amphitheatre and Creative corner. The working hours are subject to change, so we kindly ask you to contact reception.

LAUNDRY SERVICE
Order forms are in the room closet. Laundry received before 9 a.m. will be returned the next morning.

LOST AND FOUND
Please contact the Reception.

MEDICINE
A first-aid kit is at the Reception.

MESSAGES/MAILS
Your messages/mail are received by the Reception. Please contact the Reception far special instructions about messages and mail.

NEWSPAPERS/MAGAZINES
Newspapers and magazines are available from the shop within the resort.

PETS
Pets are allowed at an extra charge. We kindly ask you to put the tag „Pets” on the apartment entrance. Please keep them on a leash when outside the apartment.

PHARMACY
Please contact the Reception

PUBLIC TRANSPORTATION
Please contact the Reception.

RADIO
You can listen to radio stations on TV.

RECEPTION
The Reception is located at the entrance to the resort. For all necessary information, the Reception staff is at your disposal 24 hours per day.

RENT A CAR, AEROPLANE
The Reception staff will be happy to assist you in organizing your travel.

RESTAURANT VERUDELA
The working hours are subject to change, so we kindly ask you to contact reception.
Working hours: 07:00 – 10:00 Breakfast / 19:00 – 21:00 Dinner

RESERVATIONS
If you would like to be our guest again, we will be pleased to make a reservation for your next visit.

SAFETY BOX/JEWELRY/VALUABLES
The safety box is in your apartment with the instructions. The reception staff will be happy to give you all the necessary information on its usage. The resort will not be held responsible for money, jewellery and other valuables left in the apartment.

SAFETY
We advise you to lock the doors of your apartment and terrace/balcony when you are not in the apartment. Also, do not leave your personal belongings on the terrace.

SPORT
The sports centre is located near the resort. lt offers tennis courts, table tennis, mini-golf, golf range, squash, badminton. Opening hours are from 8 am to 8 pm. AII sports grounds have floodlights and reservations should be made at the Sports centre Verudela.

SWIMMING POOL/BEACH
Working hours: 9:00 – 19:00. Please do not use apartment towels, blankets and bed linen at the swimming pool or beach.

TAXI
Please contact the Reception.

WAKE UP CALL
Please contact the Reception.

WI FI INTERNET
Complimentary Wi-Fi internet access from your apartment.

BABY CORNER (0 – 3 YEARS)

• separate baby’s corner is equipped with educational games and toys for the youngest
• colourful and soft furniture for small children

ADVENTURE LAND (4 – 12 YEARS)

• Robinson’s island (watchtower and climbing)
• Suspension bridge
• Pirate’s cave with a slide

TEENS ROOM (10 – 17 YEARS)

• separate space equipped with HI-TECH equipment
• 2 PCs with free internet connection
• PS4 & PS5
• TV LCD

AMPHITHEATRE

• The perfect place to enjoy a variety of shows and program s
• Capacity approx. 50 kids

CREATIVE CORNER

• The place where your imagination is the only limit (painting, modelling, drawing, cutting … )
• Furniture with drawing and painting equipment and additional accessorize for creative workshops.

Please observe the following:

• Every guest accommodated in the resort should be registered.
• Guests are not to disturb other guests by listening to the radio/TV loudly or making noise.
• Guests should handle the apartment items with care.
• Guests are obliged to report any damages or faulty equipment in the apartment to the Reception immediately.
• Subsequent complaints concerning faulty equipment in the apartment will not be taken into account.
• Guests are obliged to pay for any damages caused by incorrect handling or breakage, according to the price list.
• ln case of burglary and/or theft of valuable objects from the apartment, the tourist resort takes limited responsibility in accordance with applicable regulations of Croatian law.
• Jewellery, securities and money with a value of up to € 500 should be staring in the apartment safely, and higher amounts of valuables should be left for guarding to the Reception, otherwise, the hotelier is not responsible for damage caused by the customer.
• The apartment safe, however, should not be viewed as a replacement for the guest safe deposit boxes maintained by the tourist resort and in no way modifies the tourist resort’s limitation of liability for the loss of guest property. Safe in the hotel room can be opened only by a custom password and the operating instructions can be found on the door.
• We will not be held responsible for your personal belongings left on the terrace.
• Please deposit garbage from the apartment in the marked places.
• ln case of moving to another accommodation unit at your own request, you are charged 20% of the daily apartment rate in the individual price list.
• Apartment should be cancelled one day before the departure and checked out by 1 O a.m. on the day of departure to enable check-in for new guests from 4 p.m. You are obliged to leave your apartment as you found it upon arrival – clean, tidy and undamaged, with the refrigerator disconnected.
• If the guest fails to vacate the apartment by 10 a.m., the Reception reserves the right to charge 50% of the daily apartment rate.
• Pets are allowed at extra charge.
• Please park your cars in marked areas, not in green areas.
• Washing cars in the resort is not allowed.
• BBQing is not allowed.
• For all other information, please contact the Reception.
• AII services in the resort are available at reasonable prices. Observe daily rest from 2 pm to 5 pm and night rest from 11 pm to 7 am Thank you for your understanding, we wish you a pleasant stay!