Mobile Homes House rules

Dear guests,

We are very happy to have you as our guests, therefore we kindly ask you to observe the following:

• Please park your car on the marked parking place upon arrival and continue on foot to your mobilehome
• Please check the inventory in your mobile home and do not hesitate to contact the Reception
• Please help us keep the environment clean by throwing garbage into garbage cans
• Please do not play any kind of ball games in the garden
• Do not damage plants and garden beds, it is forbidden to tie ropes or stretch out the laundry around the trees and put up a tent in the mobilehome area
• Pets should be kept on a leash
• Guests are obliged to report and pay for any damage caused by incorrect handling or breakage at the Reception
• Guests are charged extra for changing mobile homes at their own request
• We kindly ask you to respect the peace and quiet from midnight to 6 am
• Please do not throw any objects into the toilet which might cause clogging
• The use of heaters and electric fans in mobile homes is forbidden
• Please do not squash flies or mosquitoes against walls, but use repellent sprays or tablets sold in all supermarkets
• Please do not take the mobile home inventory (chairs, blankets, etc.) to the beach
• Any kind of correspondence should be sent to our address (Reception). Mail can be collected after 3 pm
• The mobile home MUST be vacated by 10 am

When you leave your mobile home, please respect the following rules:

• Leave the mobile home clean and in perfect order;
• Switch off and disconnect all devices and fridge (do not use a knife to take the ice off), leave the fridge door open;
• Do not leave the inventory on the balcony or in the garden;
• Return the keys to the Reception
• The Management of the campsite will not be held responsible in case of breakage, losses, thefts and inconveniences in general that may occur in the mobile home or campsite
• It is possible to make a reservation for the following summer before departure

We inform our guests that complaints regarding the quality of our services can be submitted in writing to:

• reception
• our address: Arena Hospitality Group d.d., Uprava, Smareglina 3, HR-52100 Pula
• e-mail: [email protected]
• fax: +385 (0)52 215 263

We wish you a pleasant stay with plenty of sunshine and hope that you will be our guests in the following years:

SUMMER WORKING HOURS (RECEPTION): 7 am - 11 pm

WINTER WORKING HOURS (AGENCY): 8 am - 4 pm