Arena Verudela Beach Apartments Arena Go Digital

House Rules

House Rules

 

Please observe the following:

  • Every guest accommodated in the resort should be registered.
  • Guests are not to disturb other guests by listening to the radio/ TV loudly or making noise.
  • Guests should handle the apartment items with care.
  • Guests are obliged to report any damages or faulty equipment in the apartment to the Reception immediately.
  • Subsequent complaints concerning faulty equipment in the apartment will not be taken into account.
  • Guests are obliged to pay for any damages caused by incorrect handling or breakage, according to the price list.
  • In case of burglary and/or theft of valuable objects from the apartment, the tourist resort takes limited responsibility in accordance with applicable regulations of the Croatian law. Jewellery, securities and money with a value of up to € 500 should be store in the apartment safe, higher amounts of valuables should be left for guarding to the Reception, otherwise the hotelier is not responsible for damage caused by the customer. The apartment safe, however, should not be viewed as a replacement for the guest safe deposit boxes maintained by the tourist resort and in no way modifies the tourist resort limitation of liability for the loss of guest property. Safe in the hotel room can be opened only by a custom password and the operating instructions can be found on the door.
  • We will not be held responsible for your personal belongings left on the terrace.
  • Please deposit garbage from the apartment on the marked places.
  • In case of moving to another accommodation unit at your own request, you are charged 20% of the daily apartment rate in the individual price list.
  • Apartment should be cancelled one day before the departure and checked-out by 10 a.m. on the day of departure to enable check-in for new guests from 4 p.m. You are obliged to leave your apartment as you found it upon arrival - clean, tidy and undamaged, with the refrigerator disconnected.
  • If the guest fails to vacate the apartment by 10 a.m., the Reception reserves the right to charge 50% of the daily apartment rate.
  • Pets are allowed at extra charge.
  • Please park your cars on marked areas, not on green areas.
  • Washing cars in the resort is not allowed.
  • Barbecuing is not allowed.
  • For all other information, please contact the Reception.
  • All services in the resort are available at reasonable prices.
  • Observe daily rest from 2 pm to 5 pm and night rest from 11 pm to 7 am
  • Thank you for your understanding, we wish you a pleasant stay!

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