ACCOMODATION
AIR CONDITIONING
There is a thermostat in each guest room activated by the insertion of your room key card in the unit near the entrance door, and disactivated by taking the key card out. Opening of balcony doors automatically switches off the air conditioning.
CHECK OUT TIME
Regular check-out time is until 10:00 am. If you wish to prolong your stay, please contact the front desk: 502
COMPLAINTS AND COMMENTS BOOK
We inform our guests that complaints regarding the quality of our services can be submitted in writing to:
- our address : arena hospitality group d.d., uprava, smareglina 3, hr-52100 pula
- e-mail : [email protected]
- fax: +385 (0)52 215 263
ELECTRICAL ADAPTOR
Local voltage is 220v. Special 11 0v socket for shaver is in the bathroom. Safety rules do not allow use of any other electric devices in hotel room. If you need an adaptor, or any other information, please contact the front desk: 502
E-MAILS, FAXES AND TELEGRAMS
Please contact the front desk for more information: 502
FLOWERS
Please contact front desk: 502
INFORMATION
For all information, sightseeing, booking concerts and other events and information about hotel facilities, please contactthe reception: 502
LOST & FOUND
Please contact housekeeping department: 502
LUGGAGE
For assistance with your luggage, please contact the front desk: 502
MINI BAR
Drinks and snacks from mini bar are available on request. Please call room service 523.
NEWSPAPER
A souvenir shop with daily newspaper is situated at the hotel lobby. For all other information, room light please contact the front desk: 502
ROOM LIGHT
To activate the light in your room, please insert your room key card into the unit near the entrance door. Before exiting your room, take out your card and the light will automatically turn off.
TRAVEL INFO
For all travel information and reservations, car rentals or booking your transfer to the airport, please contactthe guest relations department: 502
VALUABLES
Please deposit all valuables and money in your safety box located in your room closet. Safety boxes can be opened only with your password. The hotel will not be responsible for any items left in the room.